Privacy Policy
Last updated: January 1, 2025
1. Who We Are
UNEWO ("we", "us", "our") is a global Unified Communications consultancy. Our website is unewo.com. For privacy enquiries, contact us at privacy@unewo.com.
2. What Information We Collect
We collect information you provide directly, including:
- Name and business email address (via contact form)
- Company name and service interest
- Any details you voluntarily include in your message
We also collect standard web analytics data (page views, referral sources, browser type) through privacy-respecting analytics if enabled. We do not use cookies for advertising or tracking.
3. How We Use Your Information
- To respond to your enquiry and provide requested services
- To send relevant service information you have consented to receive
- To improve our website and services
- To comply with legal obligations
4. Legal Basis for Processing (GDPR)
For individuals in the European Economic Area and UK, we process your data on the following legal bases: consent (where you tick the consent box on our form), legitimate interests (to respond to business enquiries), and legal obligation (where required by law).
5. CASL Compliance (Canada)
We comply with Canada's Anti-Spam Legislation. Commercial electronic messages are only sent with your express or implied consent. You may withdraw consent at any time by emailing privacy@unewo.com or using the unsubscribe link in any email.
6. Data Retention
We retain contact form submissions for up to 24 months, or until you request deletion. After that period, data is permanently deleted.
7. Third Parties
We use Formspree to process contact form submissions. Your data is transmitted securely and governed by Formspree's privacy policy. We do not sell, rent, or share your personal data with third parties for marketing purposes.
8. Your Rights
Depending on your jurisdiction, you may have the right to: access your data, correct inaccuracies, request deletion, restrict processing, or data portability. To exercise any right, email privacy@unewo.com. We will respond within 30 days.
9. Security
We implement appropriate technical and organisational measures to protect your information, including HTTPS encryption, security headers, and access controls.
10. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Continued use of our website following any changes constitutes acceptance.
11. Contact Us
For any privacy questions or to exercise your rights: privacy@unewo.com